My friend got a Nokia Lumia 920 from one of her friends. It worked quite fine at first. But she wanted to remove everything off of the phone and ask me for help.
So I did a factory reset on the phone. When I did it got stuck on the spinning wheels screen. So I did a soft reset on the phone, and it didn't boot up. It keeps showing the battery with a low charge.
And it won't stay on if I don't have it plugged in. I've let it charge overnight. Still no charge. I don’t think it is a dead battery…
Then I try to plug it in and turned it on, and waited for it to reach the charging screen. Then, while it was still plugged in, I forced a device reset by holding the power and volume down buttons. The device successfully booted up, and indicated a proper charge reflecting the amount of time it had previously been plugged in.
Fortunately, this reset does not mess with any apps or settings, so it was no hassle after this. Still, it's unfortunate that the device has this problem in the first place. I'm not knowledgeable enough to know if it has to do with the wireless charging or the NFC like some others are saying though. All I know is my phone appears to be working fine now.
One thing to note is it recently updated to 8.0.10211.204, Firmware 1232.5951.1249.1018 - Used the mains charger for 40 minutes pre implementing this "fix". The device runs hot most of the time but came back gracefully. Typical Windows OS - REBOOT to resolve
So I did a factory reset on the phone. When I did it got stuck on the spinning wheels screen. So I did a soft reset on the phone, and it didn't boot up. It keeps showing the battery with a low charge.
And it won't stay on if I don't have it plugged in. I've let it charge overnight. Still no charge. I don’t think it is a dead battery…
Then I try to plug it in and turned it on, and waited for it to reach the charging screen. Then, while it was still plugged in, I forced a device reset by holding the power and volume down buttons. The device successfully booted up, and indicated a proper charge reflecting the amount of time it had previously been plugged in.
Fortunately, this reset does not mess with any apps or settings, so it was no hassle after this. Still, it's unfortunate that the device has this problem in the first place. I'm not knowledgeable enough to know if it has to do with the wireless charging or the NFC like some others are saying though. All I know is my phone appears to be working fine now.
One thing to note is it recently updated to 8.0.10211.204, Firmware 1232.5951.1249.1018 - Used the mains charger for 40 minutes pre implementing this "fix". The device runs hot most of the time but came back gracefully. Typical Windows OS - REBOOT to resolve
via Forums de téléphone cellulaire (en français) http://cellphoneforums.net/fr/nokia/t363896-how-i-fix-my-friend-s-lumia920-battery-not-charge.html
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