I plugged in my Pantech with the charger to my laptop, and downloaded the PC Suite Pantech software?

I plugged in my Pantech Revenue 6030 with the charger to my Windows Dell laptop so I can transfer pictures from my phone to the laptop, but I can't? My laptop would detect the new hardware connected but it says that it can't find the USB driver software for my Pantech USB Driver. And in the end it recommends that I go to the Support of the website (pantechusa site) which I did, and downloaded the PC Suite Pantech Software, which I did. Then I plugged my Pantech in again, but it still can't find it. And the Pantech Software could not detect my phone either. What other options can I do?

via Forums de téléphone cellulaire (en français) http://cellphoneforums.net/fr/general-cell-phone-forum/t365449-i-plugged-in-my-pantech-with-the-charger-to-my-laptop-and-downloaded-the-pc-suite-pantech-software.html