I plugged in my Pantech with the charger to my laptop, and downloaded the PC Suite Pantech software?

I plugged in my Pantech Revenue 6030 with the charger to my Windows Dell laptop so I can transfer pictures from my phone to the laptop, but I can't? My laptop would detect the new hardware connected but it says that it can't find the USB driver software for my Pantech USB Driver. And in the end it recommends that I go to the Support of the website (pantechusa site) which I did, and downloaded the PC Suite Pantech Software, which I did. Then I plugged my Pantech in again, but it still can't find it. And the Pantech Software could not detect my phone either. What other options can I do?

via Forums de téléphone cellulaire (en français) http://cellphoneforums.net/fr/general-cell-phone-forum/t365449-j-ai-branch%C3%A9-mon-pantech-avec-le-chargeur-pour-mon-portable-et-t%C3%A9l%C3%A9charg%C3%A9-le-logiciel-pc-suite-pantech.html