Samsung Galaxy Star 2: Restoring Personal Data

NOTE: In case you wish to learn how you can back up personal data stored on the Samsung Galaxy Star 2, visit this link for a full guide



Restoring Application Data:

1. On the Samsung Galaxy Star 2, sign in with the Samsung or Google account used for the initial backup


2. Next, go to the phone's "Settings" menu


3. Under "User and Backup", tap "Accounts"


4. Select "Samsung" or "Google" and tap your "email address"


5. Tap "Sync all" and press the "Back" key


6. From the "User and Backup" menu, tap "Backup and reset"


7. Mark and then clear the check boxes associated with "Back up my data" and "Automatic restore"

Contact Restoration



Restoring Contacts from a Google or Samsung Account:

1. Sign in with your Google or Samsung account


2. From the home screen, tap "Apps"


3. Tap "Settings" and go to "User and Backup"


4. Access "Accounts" and then select "Samsung" or "Google" (depending on what type of account has been used for the initial backup)


5. Tap your "email address" located at the upper side of the screen


6. Make sure the "Sync contacts" check box is marked


7. Tap "Sync now"

Restoring Contacts from the SD Card:

1. Launch the "Contacts" application


2. Access the "Contacts" tab


3. Press "Menu" and then tap "Settings"


4. Tap "Contacts" > "Import / Export"


5. Select "Import from SD card" and if necessary, choose an account


6. Tap the VCF file you wish to import and you're all done

Media File Restoration



Restoring Media Files from the Smartphone's Storage:

1. From the home screen, tap "Apps"


2. Launch the "My Files" application


3. Tap "All files" > "SD card"


4. Tap "Menu" and then touch "Select"


5. Mark the check boxes associated with the files and folders you wish to restore


6. Press "Menu" and then tap "Move"


7. Tap "Device storage" and go to the location where the media files should be restored


8. Tap "Move here", or alternatively, tap "Create folder" to restore the files in a different location

Restoring Media Files from a Windows PC:

1. Connect the Star 2 to your computer via USB


2. From the home screen, drag the "notification" bar down


3. From the notification area, tap "Connected as a media device"


4. Mark the check box next to "Media device (MTP)"


5. On the computer, click "Open device to view files"


6. Launch a second Windows Explorer window and locate the files that are backed up on the PC's hard drive


7. Copy the desired files and then navigate to the phone's "Card" or "Phone" main directory


8. Paste the files in the desired location


9. Once the files have been transferred, click the "mass storage device" icon from the PC's system tray, and safely disconnect the handset from your computer

Restoring Media Files from a Mac Computer:

1. Establish a USB connection between the Star 2 and Mac


2. On the smartphone, swipe the "Status" bar down and tap "Connected as a media device"


3. Mark the "Media device (MTP)" check box


4. On the Mac, launch Kies and click the "Back up / Restore" tab


5. Click the "Restore" tab and then mark the check boxes next to "Music", "Photo" and any other types of files you wish to restore. (Optionally, click "Select all items")


6. Click "Restore" and follow any additional steps if they occur


7. Once the restoration process is done, click the Star 2 storage drive on the Mac's desktop and safely disconnect your handset from the computer